Repair Policy

If you are currently renting an instrument from us that is in need of a repair, please call or e-mail us and we will make arrangements to pick the instrument up at your child's school (as long as your school is listed under  the "participating schools" link). Instruments are brought back to our shop, fixed, and returned the very next day. In some cases if the damage is extensive, we might need to give you a loaner for a couple of days while your instrument is being repaired.

If you have a privately owned instrument that needs a repair, please call or e-mail us to set up an appointment. We will give you a free estimate of the cost and an idea of how long the repair will take. Unfortunately it is not possible for us to know the full extent of the needed repairs until we see the instrument. 

We can provide pick up and drop off of privately owned instruments to any school on the "participating schools" list. This service is an additional $25. Once we have picked up the instrument, we will call you with an estimate. Payment is due prior to the return of your instrument. Payments can be made over the phone with a credit card or a check may be left at the school for us.

We repair all band and orchestra instruments.